Office Visits

Our Appointment Policy

Since appointed times are reserved exclusively for each patient, we ask that you notify our office 24 hours in advance if you are unable to keep your commitment. Another patient who may need our meticulous pediatric dental care could be scheduled in place if we have sufficient time to notify the person. We ask for your assistance in following this policy.

If you are more than ten minutes late for your child’s appointment, our ability to give him or her excellent pediatric dental service is compromised. We will reappoint your little one if it is not possible to give the child the care he or she deserves in the resulting reduced amount of time.

Ideal Appointment Times

Our office attempts to schedule appointments at your convenience. We have found that preschool and kindergarten-age children are more cooperative, alert, and refreshed during the morning hours. If your child is in this age group, our doctors prefer that appointments be scheduled early in the morning.

Dental Emergency Policy

Act Fast in an Emergency Dental Situation

Please call our office immediately in the event of a dental emergency. The first 30 minutes can be critical. We will happily rearrange our schedule to accommodate an injured child. As parents ourselves, we know you will understand if this happens during your scheduled appointment.

Our established patients may also contact the pediatric dentists after office hours through our answering service by calling the office number. All emergencies will be seen in our Murfreesboro Office. Please see below for dental emergency advice.

Dental Emergency Situations

Toothache: Clean the area around the sore tooth thoroughly. Rinse the mouth vigorously with warm salt water or use dental floss to dislodge impacted food or debris. DO NOT place aspirin on the gums or on the aching tooth. If the face is swollen, apply a cold compress. Take Tylenol, Motrin, or Advil for pain and see a dentist as soon as possible.

Cut or Bitten Tongue, Lip, or Cheek: Apply ice to bruised areas. If there is bleeding, apply firm but gentle pressure with a gauze or cloth. If bleeding does not stop after 15 minutes or it cannot be controlled by simple pressure, take the child to the hospital emergency room.

Knocked-Out Permanent Tooth: Find the tooth. Handle the tooth by the crown, not the root portion. You may rinse it but DO NOT clean or handle the tooth unnecessarily. Inspect it for fractures. If it is sound, try to replace it in its socket AS SOON AS POSSIBLE. Have the child hold the tooth in place by biting on gauze. If you cannot replace the tooth, transport it in a cup that contains milk, or wrap it in plastic with the child’s saliva to maintain moisture. The tooth may also be carried in the patient’s mouth. The patient must see a dentist IMMEDIATELY! Time is a critical factor in saving the tooth.

Broken Tooth: Rinse dirt from the injured area with warm water. Place cold compresses over the area of the injury. Locate and save any broken tooth fragments. Contact our dental office.

Other Emergency Conditions

Possible Broken Jaw: If a fractured jaw is suspected, try to keep the jaws from moving by using a towel, tie, or handkerchief, then take the child to the nearest hospital emergency room.

Bleeding after Baby Tooth Falls Out: Fold and pack a clean gauze or cloth over the bleeding area. Have the child bite on the gauze with pressure for 15 minutes. This may be repeated once; if bleeding persists, see a dentist.

Cold Sores and Canker Sores: Many children occasionally suffer from cold or canker sores. Usually, over-the-counter preparations give relief. Because some serious diseases may begin as sores, it is worthwhile to have a dental evaluation if these sores persist. If you are uncertain about how to address an emergency dental situation, call our office immediately.